White Glove Delivery Service in Pittsfield, MA
White Glove Delivery Service in Berkshire County, MA
All‑Ways Moving & Storage, Co. offers White Glove Delivery Service for interior decorators, designers, homeowners, and offices, providing end‑to‑end handling of furniture and decor items with a high level of care.
Services Included
- Packing and unpacking
- Crating and professional handling
- Inspection and documentation of items
- Placement and assembly
- Storage (standard or climate‑controlled)
- Final delivery and installation
- Disposal of unwanted furniture and packing materials (additional fees apply)
Receiving & Inspection Process
- Deliveries are accepted Monday–Friday, 8:00 a.m.–4:00 p.m. at our receiving dock. Upon arrival:
- Items are inspected for external damage, which is noted immediately.
- Within 24 hours, items are unpacked, thoroughly inspected, and photographed.
- Photos are sent to the Designer/Homeowner, and records are updated in the Designer Portal.
- Items are then repacked and stored safely until delivery.
- Assembly can be done at arrival or at delivery, depending on prior instructions
- (Note: reopening and assembly may incur hourly charges).
Handling & Care
- Trained delivery specialists use professional equipment and take extensive precautions.
- Special arrangements can be made for extra‑fragile items upon request.
- The company is licensed, bonded, and insured, with optional additional insurance coverage available.
Delivery & Fees
- Delivery fees apply per their standard rate explanation.
- Most deliveries use a 2‑person crew, with additional fees for complex delivery conditions.
- Storage fees apply for items awaiting pickup or return due to damage.
- Designers are responsible for arranging pickup of damaged items.
Customization & Support
- Programs can be customized to meet residential or commercial needs.
- Full packing supplies are available.
- Customers are encouraged to contact the office for questions, special requests, or assistance.
Flexible Storage Solutions
- Standard Storage and Climate‑Controlled Storage options available.
- Secure warehouse space for both residential and commercial projects.
- Monthly billing with weekly prorating options
- Appointment‑based access to ensure security and accountability
Please always contact our office for any questions, concerns or special requests. Our helpful staff is always available to assist your needs.
Customer Reviews
- ★★★★★"My experience with the moving crew was exceptional. The crew exhibited a high level of customer service."- Arthur Jones 2025
- ★★★★★Positive: Responsiveness, Quality, Professionalism"All-Ways was amazing from the start. Seamless communication up front prior to our move, reasonable estimates and thorough breakdown of the operation. Trey and Joe on the day of were stellar! Organized, helpful and super efficient. Great local Berkshire company. 10/10 would recommend for any moving job big or small."- Siobhan Shea 2024
- ★★★★★Positive: Responsiveness, Quality, Professionalism, Value"All-Ways Moving is as good as it gets. They are punctual. Their crew was professional and as cooperative as can be. I highly recommend All-Ways Moving."- Robert Apter 2024